--- Original Message ---
From: "Hannah Im"
Received: 03/20/2007 11:35am Eastern Standard Time (GMT - 4:00 )
Subject: Unable to active
I received my Hollywood phone last Friday. Since then, I have been unable to
activate it. When I attach the phone to my pc and attempt to install it, it
gives me an error message that the driver cannot be found, even after I
specify that the driver is on the CD. I tried this on several computers. I
am running Win XP.
Also, when I log in to Ampd.com, there is no information at all about this
current purchase. I cannot even find out what my current number is. I
already paid for $20 worth of minutes, and I expect to be able to use them.
I appreciate your prompt attentiont to this matter.
Thanks for your email.
We apologize that it has taken longer than the promised 24-48 hours to get to your e-mail but we are growing faster than expected. If your problem has been solved please do not respond to this e-mail however if it has not been solved please call in at 1-866-811-0091 so we can assist you.
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